Frequently Asked Questions

Dedicated to customer service excellence

Any home improvement project has the potential to be a major headache - that’s where we come in. As a customer centric company, we make sure that our focus is always on making the process as quick and easy as possible and on removing any hassle so that the end of every installation is a time to just sit back and enjoy

We manufacture a wide range of quality PVCu, Hardwood and Softwood Windows, Doors, Porches and Conservatories, Fascias, Soffits, Bargeboards and Guttering.

Yes – we have a skilled team of Fitters that will install all products to a high standard with little fuss or mess

We keep the Sales time to an absolute minimum and make the whole process as simple and painless as possible


The best in the business – Profile22!

When do you want them?

We have finance available to suit every budget

Of course – all products are guaranteed dependent on their type

We would love to guarantee you won’t, but in the unlikely event that you do we have a team of dedicated Service Engineers on hand to remedy any situation

You can pick from a vast range of both colours and finishes and hardware options and even check what they look like using our ‘Design Your Door’ software

On installation we can offer a handy little guide to help you maintain the look and health of your windows and doors and, of course, we are always on hand to give expert advice

Absolutely, our amazing Acoustic glass is designed specifically to reduce vibrations and therefore provides a barrier outside noise

Definitely – call us to find out more

If maintained properly, uPVC windows can last up to 35 years

With a Tilt and Turn window mechanism you can easily swivel the window to reach even the furthest corner

Without a doubt, Rock Doors are the toughest, safest and most efficient doors available with a number of security features